Won't Click In — Mail-In Repair for All HDMI Devices
Cross-device repair for the "won't click in" symptom. Same price, same warranty, all the models we cover.
If your device shows won't click in, the HDMI port is the most likely culprit. We repair it for $149.99 mail-in, 14-day turnaround, 90-day warranty.
What the symptom usually means
The cable pushes in but doesn't latch / clicks in but slips out. The connector's retention mechanism is broken or the cable isn't lining up correctly because the port is deformed from a hard pull.
Devices most commonly affected
- PlayStation 5 / Slim / Digital
- Xbox Series X / Series S / One X / One S
- Nintendo Switch / Switch OLED
- Steam Deck / ROG Ally / Legion Go
- MacBook Pro / Air (M2)
What we do
Open the unit, desolder the existing HDMI port at the bench, reflow or replace the connector, test on a known-good display, ship back. 90-day warranty. $149.99 all-in.
Frequently asked
Will fixing the HDMI port solve "won't click in"?
In 99% of cases, yes. The HDMI connector is the physical interface that produces this symptom; replacing it resolves it.
What if the problem is the motherboard?
If the connector ripped the pads off the motherboard, we handle that with micro-soldering under microscope. Included if you paid in full; +$49 if you picked pay-shipping.
How fast is turnaround?
14 business days from receipt of your device. Status updates at /track.
Does HDMIPorts.com pay for return shipping?
Yes. Both legs are paid — you drop the box at any UPS Store, FedEx Office, USPS, Walgreens, or Staples using our prepaid label.
Ready when you are
$149.99 locked. 14-day turnaround. 90-day warranty. Mail-in.
Get my $149.99 fix →